Nissan Rogue Forum

kerrton · #1 (**permalink**) 11-06-2009, 04:18 PM

You heard right, you now have an unconditional full 10 Year warranty on your CVT transmission, transferrable to later owners if you choose to sell your car. This applies to all Nissan CVT vehicles including Murano, Altima, Sentra etc.. Here is the official site with all the details!

Nissan CVT Warranty Extension

Squid · #2 (**permalink**) 11-06-2009, 07:40 PM

Nice post. I actually got this emailed to me and should help make people feel better about their Rogue and other CVT Nissans.

Quote:

Dear Nissan Owner:
On behalf of everyone at Nissan, we would like to thank you for choosing to drive a Nissan. One of the many technologically-advanced features of your vehicle is the Continuously Variable Transmission (CVT), an innovative transmission that offers smooth, seamless shifting, while tailoring the vehicle's output to your driving style.
While Nissan is proud to offer this technology on many of our models, a small percentage of owners of early models equipped with CVTs have expressed concerns about the cost of repair of their transmissions after the warranty expires. We take these comments about the cost of vehicle ownership seriously. We strive to provide an exceptional ownership experience and are implementing a thorough Customer Satisfaction Program to address this topic.
First, to provide you with additional assurance regarding your overall cost of ownership we have doubled the warranty period for the Continuously Variable Transmission in your Nissan. The existing powertrain warranty coverage of 5 years/60,000 miles will be extended at no cost to you, for CVT repairs, replacements or related towing, to 10 years/120,000 miles, whichever comes first.
This extension is effective immediately and requires no action on your part. The remainder of your powertrain warranty coverage for components other than the transmission remains unchanged, at 5 years/60,000 miles, and your basic warranty coverage also remains unchanged. All other warranty terms, limitations and conditions otherwise apply. This extended transmission warranty is also fully transferable to future owners of your vehicle.
Second, Nissan will reimburse customers who have previously paid to repair or replace their CVT, if the repairs would have been covered within the new extended warranty period. Even if you no longer own your Nissan we will reimburse you for past CVT repairs that would have been covered under this extension of the warranty.
Further, in the unlikely event that your vehicle's transmission should need repair beyond the extended warranty period we are working to decrease the cost of repair and have already reduced the Manufacturer's Suggested Retail Price of a replacement CVT. In addition, we continuously strive to enhance our products, and have made ongoing improvements to our CVTs over the years.
Nissan is taking these actions to demonstrate our confidence in the CVT technology and to show our commitment to stand behind our products.
WHAT YOU SHOULD DO

If you have previously paid for repairs to your CVT within the time and mileage limits of this new extended warranty, we ask that you download the Reimbursement Claim Form and follow the instructions on the site. If you have additional questions, please contact the Nissan CVT Customer Assistance Center at 888-388-0318. Please be aware that the deadline for submitting the Reimbursement Claim Form is July 31, 2010.
The extended warranty coverage for CVT repair or replacement is effective immediately.
If you seek coverage for a repair under this extended warranty you will need to bring your vehicle to an authorized Nissan dealer. The factory-trained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to provide you with the appropriate service and submit your warranty claim. If you have additional questions regarding this program, contact the Nissan CVT Customer Assistance Center at 888-388-0318 for assistance.
At Nissan we and our dealers work daily to deliver an outstanding ownership experience that will earn your confidence and trust. We are committed to doing the right thing for our customers and look forward to a long relationship that you find satisfying and rewarding. Thank you for choosing Nissan.
Sincerely,
Kevin Martin
Vice President Total Customer Satisfaction

roguer2008 · #3 (**permalink**) 11-19-2009, 10:53 AM

does this apply to Quebec Canada residents???

Not surprised if it does not lol

kerrton · #4 (**permalink**) 11-23-2009, 05:38 PM

Quote:

Originally Posted by roguer2008

does this apply to Quebec Canada residents???

Not surprised if it does not lol

Here's a little known fact, Quebec is part of Canada and is not special, and the CVT warranty is for all of Canada and the US.

roguer2008 · #5 (**permalink**) 11-24-2009, 09:11 AM

kerrton do you live in Quebec?

If not then you obviously do not know that quebec is excluded in alot of warranties / contests ETC..

That was my reason for my posting.

If i needed a geography course I would have asked for one.

kerrton · #6 (**permalink**) 11-24-2009, 04:18 PM

Ha! I wonder if your vehicle is different too because you live in Quebec, perhaps you got a specially designed Rogue only available in Quebec.

roguer2008 · #7 (**permalink**) 11-25-2009, 07:06 AM

so your a geography teacher and a comedian, WOW keep up the good work .

Pescakl1 · #8 (**permalink**) 11-25-2009, 09:45 AM

Quote:

Originally Posted by roguer2008

you obviously do not know that quebec is excluded in alot of warranties / contests ETC..

That was my reason for my posting.

Do you have some examples about that?

As far as I know, Quebec is still part of Canada (even if some don't want to

), so rules and laws which apply to Canada, apply to Quebec too.

roguer2008 · #9 (**permalink**) 11-25-2009, 10:20 AM

examples are not car related,

hanif · #10 (**permalink**) 05-10-2010, 08:56 PM

This is Muhammad Hanif Resident of Regina Saskatchewan , bought(financed) a brand new vehicle 2008 Rogue worth of 40,000 CAD in September

2008, just about one year of purchase had grumbling noise from the (CVT)transmission, took to the dealership (Dilawri Nissan Regina) they

said the transmission will have to be replaced and it was replaced and they extended warranty for 10 years or 200,000 KM for CVT transmission
now after six months of the installation of new CVT the problem came back and then I took to nissan service very next to dilawri nissan

dealer and then master technician said he has nissan rogue 2009 with same problem and he told me the can't fix it and change of CVT didn't

even fix the problem they had to re program where the condition which was causing the noise is avoided i.e. the speed of the vehicle so I

came back frustrated but now the noise is getting worse did same thing took to nissan service they said they have to talk to nissan

centralized technician services what they are doing about it. but I am frustrated with the vehicle that I don't want to keep it any more , I

am paying installments with very tight financial situation and currently I am basically in debt cause of it and still what I get at the end

is a "PIECE OF CRAP" anyways so I told them to take it back and I will still buy nissan but not rogue obviously given that my all

installments that I already paid will be adjusted towards new vehicle but they said they can't I talked to store/dealer manager he said he

can't help me and he was trying to convince me for extended warranty I told him listen why would I buy a new car if I have a noise and that

noise is there they don't what is it
they can't fix it in 2008 and 2009 I know for sure it will still be in 2010 cause it's too early to say about 2010 and since they never fixed

it in previous models so anyways I just talked to nissan canada customer care and they simply said "no" they can't buy back and they will

only fix it until the warranty.
Please Help or guide me through what should I do or who should I contact. by the way my next door neighbour and I bought the car at the same

time they had CVT replaced closed to when mine was done, but it didn't come back for them as of yet.

my point of having a new car is gone no matter how many years of warranty is given the trust is gone and I wouldn't recommend any one to buy any thing from nissan.

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